Privacy Policy

We may collect the following types of personal information:

• Contact information: name, email address, phone number, shipping and billing addresses
• Order information: products purchased, order history, shipping details
• Payment information: processed securely by our payment providers (Stripe). We do not store full card numbers.
• Technical information: IP address, browser type, device information, pages visited
• Communications: messages sent through our contact forms, emails, or support channels

• Process and fulfill orders across our platforms
• Improve our platforms, products, and services
• Send order confirmations, shipping updates, and support responses
• Send marketing communications (with your consent)
• Prevent fraud and maintain security
• Comply with legal obligations

We use cookies and similar technologies to:

• Essential cookies: required for site functionality (cart, login sessions)
• Analytics cookies: help us understand how visitors use our sites
• Marketing cookies: used to deliver relevant ads (with consent)

You can manage cookie preferences through your browser settings.

We do not sell your personal information. We may share it with:

• Service providers: hosting, email, and analytics services
• Payment processors: Stripe for secure payment handling
• Shipping partners: Canada Post, UPS, and local couriers
• Legal requirements: when required by law or to protect our rights

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order data is typically retained for 7 years for tax and legal purposes.

We implement industry-standard security measures including SSL encryption, secure payment processing, and access controls to protect your information. However, no method of transmission over the Internet is 100% secure.

You have the right to:

• Access, correct, or delete your personal information
• Opt out of marketing communications at any time
• Request a copy of data we hold about you

To exercise these rights, contact us at support@4more.ca.

Our platforms are not intended for children under 13. We do not knowingly collect personal information from children under 13.

Your information may be processed in Canada and other jurisdictions where our service providers operate. We ensure appropriate safeguards are in place for any cross-border transfers.

If you have questions about this Privacy Policy or your personal information, contact us:

• Email: support@4more.ca
• Phone: +1 (905) 582-2267
• Address: Unit 13 – 1121 Invicta Dr, Oakville, ON L6H 2R2

The 4MORE mobile app for Android and iOS provides the same shopping experience as our websites. In addition to the information described above, the app may collect or use:

• Account information: name, email, phone, and saved shipping addresses you provide to create an account, place orders, request shipping, or schedule a pickup.
• Camera: with your permission, the app uses your device camera to scan product barcodes for search. Camera images are processed on-device for scanning and are not stored or uploaded unless you explicitly attach a photo.
• Sign-in providers: if you choose Sign in with Google or Sign in with Apple, we receive your name and email from that provider to create or match your account.
• Payment information: in-app purchases are processed securely by Stripe. We never receive or store full card numbers.
• Device & diagnostic information: app version, device type, OS version, and crash/diagnostic data used to operate and improve the app.
• Notifications: if you opt in, a push token to send order, pickup, and back-in-stock notifications.

We do not sell your personal information and we do not use it for third-party advertising tracking in the app. You can revoke camera or notification permissions at any time in your device settings.

Account & data deletion: you can delete your account and associated personal data at any time by emailing support@4more.ca from your account email, or in the app under Account → Profile. We action deletion requests within 30 days, except records we must retain for legal or tax purposes (see Data Retention).

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.